Dealerlogix Service Lane Solutions

Streamline your service lanes with an all-in-one solution

Dealerlogix helps automobile dealerships transform how they deliver consistent, high-quality service and enhanced customer experiences in their fixed operations. A cloud-based, all-in-one solution that is easy-to-use, customizable, and scalable, DealerLogix streamlines service lanes and enables dealerships to offer and deliver services customers care most about: efficient appointment scheduling, thorough inspections and accurate service write-ups, convenient text and email communication and mobile payments, and personalized services such as vehicle pickup and drop off.

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Dealerlogix Can help

Streamline Service Lanes

Designed by experienced service professionals, DealerLogix improves your internal fixed ops processes and enhances the experiences your customers have with your dealership’s service.
Dealerlogix Can help

Improve Internal Processes

DealerLogix automates and integrates manual processes, reducing wasted time and errors, speeding service times, and closing the divide between service, parts, and technicians.
Dealerlogix Can help

Provide A Luxury Experience

The DealerLogix Service Valet lets your customers schedule service and request vehicle pickup and delivery at the same time, removing the hassle of service appointments for your customers and reducing no-show service appointments for your dealership.

Dealerlogix all-in-one system makes running your business easier than ever.

41%

Increase in Additional Service Recommendation Close Rates with Digital Inspections

124+

Increase in CSI Score when Service Advisors Use Tablets

61%

Increase in Recommended Service Dollars with Digital Inspection

In the workflow, I can see if there is a car waiting and if not addressed, I get an alert. If there’s a request to parts but no answer, I get an alert.

Chad MullinCentury 3 Kia Pittsburgh

Dealerlogix menus with “good, better, best” provide transparency to customers and make it easy for advisors.

Warren WeimerCorwin Toyota

Dealerlogix makes staff more accountable and eliminates fingerpointing. [Our staff] gets better at their job and we use [the] Dealerlogix process for training.

Luisa AyowAlta, Zanchin Auto Group

With increased use of media, the customer can see the problem, which resulted in higher dollars per RO and increased level of trust, and [customer] retention.

Amanda RasumssenRed Rock, Tim Dahle

With the texting feature, the customer can accept/decline (the RO estimate) right away, sometimes while they are still in the lobby.

Tigh SchafferKen Ganley Kia

The simplicity of menu presentation (good, better, best) improves customer engagement, and customers feel that they have options. With the MPI and estimate, the customers can see exactly what’s going on, what’s good and what needs to be fixed.

Travis TurkFlowers Auto Group

Dealerlogix helped with efficiency, internal communication and presentations to customers. The menu presentation holds everyone accountable, and we keep customers updated.

Chris AlexanderBarnes Crossing Group

I wish I had half the support Dealerlogix provides with any other vendor I use. They get back to me in seconds.

Ariel PereraNissan

Our sold hours per RO increased and we got customer approvals, on average, 30 minutes sooner with Dealerlogix.

Dustin ForsbergWalser Group

We went from worst to first in the region for CSI, and increased our dollar per RO from $75/RO to $165/RO with Dealerlogix.

Clint GivensSouthwest Kia of Mesquite, TX